Global Change Management: Leverage the Power of Culture to Turn Challenges into Opportunities
Only one in five change programs deliver the benefits expected of them. The high failure rate of change initiatives is, in part, due to the fact that change leaders, change agents, and change consultants do not have an effective framework to address the role of corporate culture and national culture in the change process. Despite a number of strategic and culture change programs initiated by many organizations in recent years, efforts directed at identifying specific, observable, and therefore measurable factors have eluded us until recently. Universal Consensus has developed a framework called the “Business Model of Intercultural Analysis™” which effectively addresses issues of corporate and national culture in the change management process. Using this framework, change leaders are in a position to thwart the resistance that often plagues multinational organizations during the change process.
Denise Pirrotti Hummel, J.D.

Denise Pirrotti Hummel, J.D., is a Human Capital Principal at EY, where she leads national culture integration and optimization across the globe. She is the former CEO and Founder of Universal Consensus, LLC, a culture transformation firm.
Her team helps clients improve global business results and build lasting performance by enhancing corporate, national, gender and generational culture, key components of enterprise financial success. In addition to serving clients, she leads a team of 40 engineers, computer scientists, curriculum specialists and researchers that operationalize EY’s global culture tools used for H.R. transformation and M&A culture integration.
Hummel is a member of the prestigious U.S. State Department Worldwide Speaker and Specialist Program and a speaker on culture and change management at SHRM 2013 and SHRM 2014. She has consulted for a myriad of Fortune 100 companies in every sector, as well as the U.S. State Department and the Pentagon.
Prior to founding Universal Consensus, Hummel was an attorney practicing commercial and employment law, and D&I internationally. That experience has enabled her to effectively link a client’s HR and cultural considerations with the overall enterprise risk management impacts. Denise was recognized by the American Bar Association as one of the top twenty young attorneys in the United States in 1992. She is a published author and speaks multiple languages.