Global Competency Development: The Role of Human Resources as Advocates for Cultural Understanding
Ventures into emerging markets require developing talent for optimal global success. Global competencies at individual and team levels are critical for mitigating cultural differences. HR plays a strategic role in developing the right leadership and competency skills to better achieve desired business outcomes. CAI and Anadarko showcase key cultural barriers and their collaborative strategy in building high performing teams within business units working globally, including their best practice approach in Africa and Latin America.
Mercedes Naficy D'Angelo
Mercedes has served the international mobility industry for 15 years consulting on intercultural and performance needs. She also conducted field research on expatriate selection. Currently Mercedes is the Director of Business Development at Cultural Awareness International.
She graduated from Princeton and completed an MBA from Tulane. Mercedes is a product of a bicultural family (1/2 Iranian; 1⁄2 Puerto Rican), and has lived and worked in Europe, the Americas, and the Middle East. Mercedes has experienced the impact of cultural competency on performance and behavioral health; including relocating internationally with her four children.
Follow Mercedes on Twitter @MechaDAngelo.